Terms of Sale

The following terms (the 'Terms'), govern the ordering, purchase and delivery of dusk's products offered for sale on dusk Website at https://www.duskcandles.co.nz/ ('Products').

Terms used in these 'Terms of Sale' have the meaning given to them in the Defined Terms section of these Terms.

Please make sure you have read our Privacy Policy and our Returns & Refunds Policy carefully.  You must read through and accept the Agreement before you place a request to purchase a Product ('Order'). 

By visiting and using our Website you are also deemed to have accepted our Website Terms of Use

1. Availability and Description of Products

  • You acknowledge and agree that:
    • While we make every effort to ensure that all details, descriptions and prices of Products displayed on our Website or otherwise are up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an Order;
    • dusk, may withdraw, suspend from sale or make changes to the Products and their prices at any time without notice.
  • Where a Product which is the subject of an Order has been withdrawn or suspended from sale and your payment for the Product has already been processed, we will refund any money paid to us in accordance with our Refund & Returns Policy.

2. Price and Payment

  • When you place an Order, we will charge you and you agree to pay the price of the Products Ordered and any applicable delivery fee.
  • Unless otherwise stated, all prices, charges and fees are in New Zealand dollars and inclusive of GST.

3. Delivery

  • Risk and title in the Products transfers to you upon delivery or in-store collection.
  • Additional terms and conditions for the delivery of Products, including applicable charges, are set out in our Returns & Refunds Policy.
  • Please ensure you enter the correct delivery address and contact details with your Order. We will not be liable to you for any loss you or any third party suffers as a result of, or in connection with, a delay or failure to process your Order or deliver Products due to inaccurate or incomplete details provided in an Order.
  • Except as provided in our Refturns & Refunds Policy or otherwise agreed by dusk, no cancellations or changes to Orders will be accepted.

4. Using our Products

4.1 Personal Use Only

You acknowledge and confirm that all Products are intended, and will be used by you, for personal non-commercial use only and will not be re-sold.

4.2 Safety

You should only use the Products solely for their intended purpose and in accordance with these Terms and any instructions or documentation, included with the Product, on our Website or otherwise provided by us.

5. Warranties & Product Returns

  • Nothing in these Terms is intended to exclude, restrict or modify rights which you may have under applicable laws, including Consumer Law which may not be excluded, restricted or modified
  • We may provide additional warranties in addition to your rights and remedies under applicable Consumer Law. Please refer to our Returns & Refunds Policy to determine the warranty term and warranty conditions for your purchase.
  • Subject to clause 5(a) and 5(b):
    • all express or implied conditions, representations and warranties, including any implied warranty of merchantability, for a particular purpose, or non-infringement, are excluded;
    • dusk makes no representations, warranties, covenants or guaranties as to the quality or suitability, truth, accuracy or completeness of any of the Products.
  • Purchased Products can be returned and exchanged or refunded in accordance with Returns & Refunds Policy.

6. Our liability

To the fullest extent permitted by law and except as otherwise provided under these Terms:

  • subject to any rights that you may have under applicable laws, including Consumer Law, dusk excludes all liability for any loss or damage of any kind, in contract, tort, under statue or otherwise, not caused by its negligence or fraud including arising directly or indirectly from or in connection with these Terms or your use of our Products; and
  • dusk's liability to you for loss or damage of any kind arising out of these Terms will be reduced or limited to the extent (if any) caused or contributed by you or any other matter outside our reasonable control.

Defined Terms

Term Definition
Consumer Law Consumer Guarantees Act 1993 and Fair Trading Act 1986
dusk (or 'we', 'us' or 'our') dusk New Zealand Limited
Terms of Use www.duskcandles.co.nz/s/terms-and-conditions
Returns & Refunds Policy www.duskcandles.co.nz/s/returns-and-refunds.
Website www.duskcandles.co.nz

Updated 29th July, 2022